Category: Call Center

Inbound Call Center Services: 8 Critical Things to Look For

The sport of hunting is not really my thing, however, my oldest son lives for deer season. What I have learned from him is that you don’t just head out into the woods,….

How to Catch More Fish With Your B2B Lead Generation

The plop of the lure hitting the water is a satisfying sound. As is often said, “A bad day of fishing is better than a good day at work.” However, that bad day….

Is Your B2B Lead Generation Company an xBox. Wii, or Playstation?

Most of us are familiar with the names of these game systems even if we aren’t “gamers” and don’t spend our recreational hours thumbing controllers. For each of these systems there is a….

Cold Calling Scripting Best Practices

“A script is a conversational combination of well-planned words that, when delivered naturally, elicit the listener response we desire” – Art Sobczak, Smart Calling. Cold calling is not for the faint of heart…..

How to Choose The Best Inbound-Outbound Call Center Service

True believers in outbound marketing tout the high ratio of lead quantity to time costs, and adherents to inbound programs cite the higher net of first-quality leads and lower percent of throw-aways. Once….