Teleservices

IB & OB Communications Powered by the Human Touch

The Human Touch

The human touch point is a critical component in building 1:1 relationships and qualifying leads. That’s why DMP has invested in the infrastructure and professional development necessary to make B2B tele-prospecting (“voice”) a core competency.

Our Contact Center Representatives/Lead Development Reps are Professional Listeners and B2B Communicators.
They’re Adept at Navigating the Enterprise and Dealing with High – Level Decision Making Executives and Their Gatekeepers.
All Representatives are Routinely Monitored and Coached for Constant Improvement.

Direct Marketing Partners provides outbound, inbound and blended IB/OB contact center services. We offer small programs all the way up to cost saving, multi rep, dedicated teams for long term projects. DMP also offers a hybrid approach, working in tandem with clients’ sales teams filling in as needed.

DMP campaigns and systems are compatible with all CRM/SFA tools for smooth integration.

DMP provided us with enthusiasm, professionalism, and focus that I didn't expect from my first experience with a direct marketing and lead generation firm. They basically ruined any inclination of mine to take my business elsewhere. It is a pleasure to call the DMP team "partners" in Liaison's efforts to express our offer to the marketplace.

You guys are on a ROLL, and making me look SOOOOOOO good internally. Keep it up because it's good for my career!  Seriously, the black box lead and this STK lead show that your callers are intelligent folks and can roll with the customer wherever they take you in the conversation (it also shows a command of our product line up which also gives me confidence). These qualities are very valuable to me.

I can tell you that from all of the different telemarketing programs that generate leads for me to qualify - the success rate I have with your leads is TEN TIMES BETTER than any other telemarketing lead I've seen. I have been doing this job for four years now. The comments put in by your people are accurate and the customers agree with the notes. That is not always the case with other telemarketing companies.   Also, the way your company is organized - you enable strong relationships with us (the customer) and you work within our requirements (scripts) and you do very well. I always enjoy calling a lead sent to me from DMP

I can tell you that from all of the different telemarketing programs that generate leads for me to qualify - the success rate I have with your leads is TEN TIMES BETTER than any other telemarketing lead I’ve seen. I have been doing this job for four years now. The comments put in by your people are accurate and the customers agree with the notes. That is not always the case with other telemarketing companies.

Also, the way your company is organized - you enable strong relationships with us (the customer) and you work within our requirements (scripts) and you do very well. I always enjoy calling a lead sent to me from DMP.

If you are a business looking for a result driven revenue commitment and integrated outbound marketing, then look no further than Debra da Costa and her team at Direct Marketing Partners (DMP). With over 20 years in the IT sales and marketing space, I have had the opportunity to partner with Debra and her team throughout my career and not only have they always achieved the goal set in front of them, they became an integral part of my marketing capability and programs. Not your run-of-the-mill telemarketing organization - DMP delivers results based on knowledge and follow through. They become an extension of your selling and marketing - which makes them standout amongst the lead, sales and marketing agency outsource landscape.

We have outsourced the lead management function in the Americas to Direct Marketing Partners (DMP), a world class marketing organization. With these changes, all lead development and management will now be the responsibility of the Field Marketing teams. They will be ensuring that the leads are “sales ready” leading to a better lead flow to our sales people and partners.

Great job, DM. Tyson is among the top 100 largest employers in the country and we have never been able to connect with them. Keep up the good work. Thanks.

Also, the way your company is organized - you enable strong relationships with us (the customer) and you work within our requirements (scripts) and you do very well. I always enjoy calling a lead sent to me from DMP.

RESOURCES

BLOG

800.909.2626 x4

Teleservices

The Human Touch

Ready To Get Started?

Why DMP?

Sales & Marketing Alignment Strategies

Inside-Sales-on-Demand

Metrics Based Reporting & Analysis

Channel Partner Programs

Public Sector & Vertical Market Expertise

Campaign Customization

Geographic Coverage

Services

Account Based Marketing Services (ABM)

Consulting

Data-as-a-Service/Buyer Intent-Data/Lists

Event Support

GDPR

Inbound Programs

Marketing-Automation-as-a-Service

Outbound Pipeline Demand Generation

Program Management Services

Teleservices

Telesales

Resources

DMP Marketing Content

Media

Blog

Tools